Shipping Policy
We carry abundance of the stocks on our website and subject to availability we seek to deliver all orders within 3 business days. If the item is unexpectedly out of stock, we will inform you accordingly by email.
We offer attractive shipping rate while using fast and reliable courier service. We ship all items by Worldwide Express Mail Service (EMS). The shipping charges will be calculated automatically based on the destination country provided and the weight of the items ordered.
Shipping rate (EMS)
The following is the indicated shipping rate for EMS (In USD):
| 1st 0.5 kg |
Every subsequent 0.5 kg |
|
| East Asia & South East Asia | 16 | 4.0 |
| South Pacific (Australia & NZ) | 19 | 4.5 |
| West Europe | 22 | 5.0 |
| USA, Canada | 20 | 5.0 |
| East Europe, South Asia, Central and South America, Africa, Middle East and other countries |
36 | 9.0 |
Express to UAE:
1st0.5kg = USD14.00
Every Subsequent 0.5kg = USD6.00
Express to South Africa:
1st0.5kg = USD24.00
Every Subsequent 0.5kg = USD12.00
Tracking Number
You will receive a tracking number from us after your items have been shipped. You can track your items on http://www.ems.com.cn/english-main.jsp. In normal circumstances, the shipment takes about 5 to 8 working days to reach. For remote areas, it may take an additional 2 to 3 days to reach, depending on the location. Please email us at sales@lingerie-supplies.com. if you did not receive a tracking number after 5 working days from the date of order.
If your order exceeds 1,000 pieces, we advise the order be sent by sea cargo or air cargo as it is more cost effective. We shall advise on the freight accordingly when such circumstances arise.
Registered Mail For Dropship Order
For drop ship of small quantity, customers can choose to ship the items by registered mail, which is cheaper than EMS if they wish to. Registered mail however takes a longer period to arrive which is normally 14 to 21 days depending on the location of the city. The rate for the Registered Mail is calculated as follows (In USD):
Note: This service is NOT applicable to wholesale order.
| 0 to 0.1 kg | 0.1 to 0.25 kg | 0.25 to 0.5 kg | 0.5 to 0.75 kg | |
| East Asia & South East Asia | 8.0 | 10.5 | 12 | 15.0 |
| South Pacific | 9.5 | 12.5 | 14.5 | 18.0 |
| West Europe | 9.5 | 12.5 | 14.5 | 18.0 |
| USA, Canada | 9.5 | 12.5 | 14.5 | 18.0 |
| East Europe, South Asia, Central and South America, Africa, Middle East and other countries | 13.0 | 17.0 | 20.5 | 25.0 |
Estimated Product Weight (per pc)
- Pantie and underwear: 0.05 - 0.12 kg
- Stockings & gloves: 0.08 - 0.14 kg
- Garter set, corset & bustier: 0.2 - 0.25 kg
- Babydoll, chemise, camisole, and couple set: 0.12 - 0.2 kg
- Bikini, sexy match set: 0.08 - 0.15 kg
- Costume, PVC lingerie: 0.25 - 0.45 kg
We accept payment via Visa and Master or via Paypal (which can also accept major credit cards), Western Union or electronic money transfer.
- Visa and Master: Visa or Master credit card
- Paypal: Please make payment to rosesecret_fashion@yahoo.com
- Western Union: Please refer to the instruction in the checkout page.
- Payment via Electronic transfer: We will advise you our account details upon request.
